Technical Support Representative
On-site · Kansas City, Missouri, United States
Kansas City, Missouri, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The Technical Support Representative will provide general support to subscribers of fiber to the home networks, handling incoming calls or emails to resolve technical issues, and ensuring exceptional customer service within a fast-paced call center environment.
Required Qualifications
- High school diploma or equivalent required
- Excellent customer service and problem-solving skills
- Detail oriented individual
- Strong communication skills
- Ability to multitask
- Ability to work independently and with a team
Desired Qualifications
- Associate degree or higher
- Telecom industry experience a plus
- Previous customer service/or technical support experience
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